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Terms
& Conditions
Cakes
by Ann bespoke wedding cakes
and celebration cakes are subject to the following Terms and Conditions.
Ingredients:
All
our ingredients are of the highest quality.
All our fruit cakes contain nuts or nut traces, unless otherwise
specified.
Orders:
We
prefer four weeks notice on wedding cakes but will accept short
notice wedding cakes subject to the availability of the date required.
Deposits:
We
require a 25% deposit on placement of each order.
Please note that all deposits are non
refundable
Viewing:
You
can be informed if required when your wedding cake is ready for
viewing. This is usually in the week prior to your big day.
Please note that where a wedding cake has both fruit and sponge
tiers completion will not take place until 1-2 days before the
occasion, to keep the sponge cake fresh.
Final
Payment:
For
wedding cakes the final payment is due four weeks before delivery
date, either by cheque or cash.
Sponge
Tiers:
If
you require your wedding cake to be created with any sponge tiers,
we recommend that the sponge tiers be consumed on the day to ensure
they are as fresh as possible, we do not add any preservatives
or additives to our cakes to prolong shelf life.
Delivery:
Cakes
are to be collected from our premises on the day before the occasion
unless delivery is arranged.
Local delivery within a radius of our premises will be free.
If delivery is required outside this radius, we will provide a
quotation.
If
you order any of our cakes and have them delivered by courier,
please check your cakes before signing
for them.
Celebration
Cakes:
All
payments for our celebration cakes must be made before orders
can be processed unless previously agreed or paying on collection
or delivery.
Wedding
Cake Stands or Bases:
We
supply our wedding cake stands and bases Free
of charge, subject to a refundable deposit, our stands and bases
are used by many couples and should be returned to us within
seven days of your wedding date, stands or bases returned
after seven days will result in the loss of your deposit, unless
agreed by us.
Please
have some consideration for other couples and return them promptly.
We
reserve the right to seek compensation for stands and bases not
returned, damaged when returned and to recover cost for replacements.
Damages:
All
of our cakes are sent in perfect condition, we don't send our
celebration cakes or wedding cakes by courier. Corporate cakes
can be sent by courier or delivered by our personal delivery service.
Individual
wedding cakes can be sent by courier and are packed accordingly
for transportation.
Call
us 9am to 9pm :- 01698 336448
Any
questions about our Cakes then call the number above or
email
"Because
you deserve the Wedding Cake of your dreams"
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