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Terms & Conditions

Cakes by Ann bespoke wedding cakes and celebration cakes are subject to the following Terms and Conditions.

Ingredients:

All our ingredients are of the highest quality.
All our fruit cakes contain nuts or nut traces, unless otherwise specified.

Orders:

We prefer four weeks notice on wedding cakes but will accept short notice wedding cakes subject to the availability of the date required.

Deposits:

We require a 25% deposit on placement of each order.
Please note that all deposits are non refundable

Viewing:

You can be informed if required when your wedding cake is ready for viewing. This is usually in the week prior to your big day.
Please note that where a wedding cake has both fruit and sponge tiers completion will not take place until 1-2 days before the occasion, to keep the sponge cake fresh.

Final Payment:

For wedding cakes the final payment is due four weeks before delivery date, either by cheque or cash.

Sponge Tiers:

If you require your wedding cake to be created with any sponge tiers, we recommend that the sponge tiers be consumed on the day to ensure they are as fresh as possible, we do not add any preservatives or additives to our cakes to prolong shelf life.

Delivery:

Cakes are to be collected from our premises on the day before the occasion unless delivery is arranged.
Local delivery within a radius of our premises will be free.
If delivery is required outside this radius, we will provide a quotation
.

If you order any of our cakes and have them delivered by courier, please check your cakes before signing for them.

Celebration Cakes:

All payments for our celebration cakes must be made before orders can be processed unless previously agreed or paying on collection or delivery.

Wedding Cake Stands or Bases:

We supply our wedding cake stands and bases Free of charge, subject to a refundable deposit, our stands and bases are used by many couples and should be returned to us within seven days of your wedding date, stands or bases returned after seven days will result in the loss of your deposit, unless agreed by us.

Please have some consideration for other couples and return them promptly.

We reserve the right to seek compensation for stands and bases not returned, damaged when returned and to recover cost for replacements.

Damages:

All of our cakes are sent in perfect condition, we don't send our celebration cakes or wedding cakes by courier. Corporate cakes can be sent by courier or delivered by our personal delivery service.

Individual wedding cakes can be sent by courier and are packed accordingly for transportation.

Call us 9am to 9pm :- 01698 336448

Any questions about our Cakes then call the number above or email

"Because you deserve the Wedding Cake of your dreams"

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Terms & Condition

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